My first sales job was commission-only, selling mineral water with nothing but a phone and a business directory. If I didn’t make a sale, I didn’t get paid. It taught me quickly that hard work, adaptability and good communication really do pay off. I learned to mirror people’s language, tell stories that connected, and most importantly, to work smart, not just hard.
Over the years, I’ve come to believe that sales is simply communication that drives action. I’ve worked for some of the UK’s largest media brands and delivered training to teams across global companies, the UK Government, and hundreds of growing businesses. My training style is practical, engaging and people-focused, designed to build confidence, empathy and lasting results.
Sales doesn’t have to be hard. Once you understand that not everyone is a buyer, you can focus on finding the right conversations, and turning them into opportunities. My programmes help salespeople and sales managers build trust, communicate with purpose, and make selling a positive experience for everyone.
So yes, hard work does pay off. But the real magic happens when we learn to work smarter, communicate better, and connect with people authentically. That’s where great sales begin.
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